Business Improvement Lead

The Business Improvement Lead will be responsible for scoping, defining, analysing and leading the implementation of prioritised continuous improvement and project activities, within defined areas of responsibility

This will involve close internal liaison and taking a lead role working within a cross-functional environment to bring together subject matter experts and analyse the requirements from program and project teams, customer experience, digital and architecture, communications, risk and assurance teams.

Specialist/Technical Expertise/Qualifications

• Proven experience in the delivery of business or continuous improvement initiatives and sound project delivery skills
• Strong communication and stakeholder management skills, ability to communicate and collaborate well across all levels and teams.
• Proven experience in identifying and documenting requirements and designing solutions with an end user focus in a service-oriented environment
• Relevant tertiary qualifications or certification in continuous improvement, project management and/or service design, business analysis would be well regarded. 

This is a fixed term position available for a period of 2 Years. The work location for this position is Morwell or Melbourne CBD with hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Please refer to the Key Selection Criteria provided in the Position Description, including the mandatory requirements.

How to Apply:

If you are a current DEECA employee, please apply via DEECA Careers.

Click the ‘Apply’ button and you'll be redirected to a new platform and create an account.

Applications close 11.59pm on Thursday, 11 December 2025.

All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time.

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.

A Diverse, Inclusive and Flexible Workplace

DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave. For more information visit applying for a role with us.